Infinian Hosting

Cookie policy

Infinian Hosting (T/A Mercia Networks Ltd) — Compliance Notice

Trading Name: Infinian Hosting (T/A Mercia Networks Ltd)
Company Registration No: 14167867 (Registered in England & Wales)
Jurisdiction: UK PECR, UK GDPR & EU ePrivacy Directive

This Cookie Policy explains how Infinian Hosting (Trading as Mercia Networks Ltd) uses cookies and similar tracking technologies on our website and client portal. This policy complies with UK PECR (Privacy and Electronic Communications Regulations), UK GDPR, and the EU ePrivacy Directive.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us ensure basic website functionality, maintain client portal security, and keep you logged in to your account.

2. Types of Cookies We Use

We keep our cookie usage minimal and functional:

Strictly Necessary Cookies: Essential for the operation of our website, billing portal, and account login systems. These do not require user consent under UK and EU law as they are required to deliver requested services.
Functional / Session Cookies: Temporary cookies used to recognize you during a single visit, maintaining cart items or active support tickets, and ensuring form submission security.

Privacy Commitment:
We do NOT use third-party tracking cookies, non-essential advertising cookies, or cross-site profiling tools. We never sell or share cookie data with external marketing partners.

3. Managing and Disabling Cookies

You can choose to block or delete cookies through your web browser settings. However, disabling strictly necessary cookies may prevent you from logging into your billing portal or managing your active services.

4. Contact & Cookie Inquiries

If you have any questions regarding our cookie practices or data privacy, please contact us:

Infinian Hosting (T/A Mercia Networks Ltd)
Legal & Data Protection Team
Email: legal@infinian.uk
Company Registration No: 14167867